• Add value to our agency by answering phone calls and greeting customers at the door.
• Once trained, proactively develop relationships with our customers by answering insurance questions and contacting them with updates.
• A stickler for proper documentation with policies, documents, and customer information.
• Willing to train with a senior member of our team to learn the insurance industry and eventually gain licensure. We will pay for the learning and licensure of our candidate.
• Be comfortable with technology including management systems, Word, Excel, Outlook, and Social Media.
• An enthusiast of our community, willing to participate when we volunteer and attend community events.

We encourage team growth and will assist in your career advancement. We will help you develop in your customer service position or will help you transition to other areas such as producing or processing.

Qualifications

Must Have:

• Excellent telephone and interpersonal skills. 
• Strong computer skills, particularly MS Word, Excel, Outlook. 
• Time-management skills and multitasking abilities.
• A lifelong learner. The industry continuously changes with new regulations and applications.
• Willingness to obtain a PC agents license. (We will pay for the selected candidate to attend classes to obtain their PC agents license. We continue to pay for future continuing education after completion.)       

Desired Qualifications:

• College Degree
• Customer Support Experience
• Insurance Experience

Benefits Include:

• Competitive Pay
• PTO for vacation and sick leave. 
• Benefit package anticipated in 2018. 
• Profit share at the end of each year.  (This year our employees enjoyed a double profit share from the year before!)

Entry Level Pay Range: $26,000-$30,000, with no insurance experience with pay increase upon insurance licensure. Insurance experience will start at a higher premium. The position is NOT based on a sales commission pay structure.

Please email your resume to jakefiggs47@gmail.com with “Entry Level Customer Service Representative” and your name in the subject line.